UPDATE — [ticket event=‘xxxx’] doesn’t work

  • Resolved engral

    (@engral)


    4 days, 6 hours ago

    Hello everyone,


    I am setting up the ticketing for our upcoming concerts. So far, everything has worked perfectly. No problem for the concerts last June, for example.
    But, today, it is impossible to display the ticket purchase form.

    I created a page, by hand, to check: nothing is displayed.
    The shortcode [ticket event=’1346′] does not display anything.
    When I replace with [quick-cart], the Quick cart is displayed, but I would especially like to be able to display the purchase form.

    Thank you for your help.

    Update
    When I allow ticket sales on a “page”, the form displays perfectly.
    https://ensemblevocaldebrive.fr/noel-a-salzbourg/
    It’s on the event page that it doesn’t display!
    https://ensemblevocaldebrive.fr/my-calendar/?mc_id=15

    Update 2
    It seems to work, provided that you enable “pages” in the My-tickets settings “Allow ticket sales for this type of content”.
    I don’t remember changing this setting since the last concerts…

    • This topic was modified 4 days, 6 hours ago by engral.
    • This topic was modified 4 days, 5 hours ago by engral.
    • This topic was modified 4 days, 5 hours ago by engral.
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