thumbnails overlays over text

Hi @viraul,

Thanks for reaching us,

I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.

Let me know if this helps you or not and I will get back to you.

With Regards,
ThemeGrill Support Team

I’ve deactivated all plugins, deleted all caches, and it is still crappy at the lower half of the page (also in each category).

i need to reload the page, than all appears correctly

screenshot

• This reply was modified 3 years, 1 month ago by viraul.

Hi @viraul,

Can you please share the site link here so that I can inspect and provide you an appropriate solution?

With Regards,
ThemeGrill Support Team

can I write by DM or mail? it also is visible in the screenshot. (I dont want to have it public in here and will delete the image later)

• This reply was modified 3 years ago by viraul.

Hi @viraul,

Sorry for the delayed response,

Can you please contact us via live chat support here: https://themegrill.com/. Please contact us via live support and we will inspect the issue in detail.

Regards,
ThemeGrill Support Team

to let the other readers know: Support didn’t experience the same issue, but all my friends testing it found the same error regularily (mainly in Firefox).
Cenote is therefore not suitable anymore for me, I hat to switch the Theme. Vilva does pretty good know, I was able to build a site looking very familiar with the old on – and it works!

Hi @viraul,

As mentioned earlier we didn’t find any issues regarding your issue. However we will be inspecting the issue in detail and if this is an issue with the theme, we will be fixing it.

Regards,
ThemeGrill Support Team

To be honest, it has to be an issue if the theme, as several users are dealing with it, as you see above. Good luck and good bye

Hi @viraul,

Since you have mentioned us, we will be looking at it further and probably fixing it in the upcoming version theme release.

Regards,
ThemeGrill Support Team