Thumbnails not showing in RSS Feed (Google News)

HI @madagascaradam,

I will close that ticket because I have answered in another ticket. Thank you for your patience and understanding.

@madalin_themeisle Thanks for your response here! However, I just updated the plugin (which was apparently updated yesterday, so I assume it’s the next version you were talking about when you said the next update would fix the problem). However, still no thumbnails at all in the Google News feed.

Are you saying it’s the *next* update after this one which will restore thumbnails? Or was the update from yesterday supposed to do that but it just didn’t work?

Thanks for your help!

Hi @madagascaradam,

The next one should the one that will come after this one since the last was one day after I wrote and the release was already scheduled.

However, I have forwarded the issue again to our developers, and I will come back with more details. Keep in touch!

Hello all,

Today 31 Jan 2019 I am still seeing the default image for all of my feeds on my site, instead of an image. I updated to the latest release of Feedzy Lite and still have the issue.

Can anyone tell me if Feedzy Pro is showing images and that only Feedzy Lite is having an issue?

My main reason for choosing Feedzy is because it provides images, unlike the alternative, “NewsPlugin” which basically shows article title/text.

Here is the page where I am using this plugin:
https://bit.ly/2TqpQh1

Yes, I can verify. Though there have been two updates since Madalin’s response, neither of them have fixed the thumbnail problem. It’s still not working at all.

On another thread this morning, a patch to Feedzy was mentioned (v. 3.3.4). Does anyone know if this patch also addresses the problem with thumbnails?

Can this thread be marked as “not resolved”?

I figured out how to “un-mark” it as resolved, as it certainly hasn’t been resolved yet. Hopefully that new patch you mentioned will fix it though.

I have updated the plugin, and see no changes/improvements to the thumbnail issue.

The new patch V. 3.3.4 indicates this in the Changelog:

3.3.4 – 2019-02-08
Multifeed shows an error and no content if even one feed has an error

I am using Feedzy Lite and I’m not sure what Multifeed is, although I thought that on the Pro version users could add more than one feed and have a mix of 2 or more feeds displaying on a page.(?)

It doesn’t sound like this fix is intended to address the missing thumbnails issue, nor does it sound like it fixes the “feed unavailable” error.

Same problem. Have a support ticket on this, still open. Months.

Nice plugin, I gave it a 5-review–but now it’s also an RSS reader that can’t work with the world’s largest RSS provider. Other updates are more pressing, as it happens.

On the other hand, Google. So who knows what.

Could we get an update?

I’ll add too that my sites no longer display the thumbnail images from the Google news feed. Very disappointed. I purchased the Enterprise level Pro Feedzy and would certainly like to see a definitive answer from the company on what they are doing to restore the thumbnail image display for Feedzy users.

The sites affected are: https://www.MMA.news, https://www.WMMA.news, and https://chicagobusiness.news/chicago-business-headlines-page-2/

Hello @maxmenius,

If you purchased the plugin, kindly open a new ticket here: https://themeisle.com/contact/.

If you have any trouble creating a new ticket, see this video for reference – https://screencast-o-matic.com/watch/cFeu1vDgJe.

Hi @johnroyce @commontater

Please share your feed URLs so we can check them at our end.

This is a shortcode for a working feed (except for the thumbnails).

[feedzy-rss feeds=”https://www.bing.com/news/search?q=%22show+jumping%22&FORM=HDRSC6&format=RSS, https://news.google.com/news/rss/search/section/q/%22show%20jumping%22/%22show%20jumping%22?hl=en&gl=US&ned=us, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9678, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9680, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9681, https://www.worldofshowjumping.com/documents.rdf?idz=32&cids=9682″ max=”18″ feed_title=”yes” target=”_blank” title=”” meta=”yes” summary=”yes” summarylength=”160″ thumb=”yes” size=”80″ default=”https://www.clean-round.com/wp-content/uploads/tb_FRA_DelaveauPatrice_ORIENT-EXPRESS.png”%5D

• This reply was modified 5 years, 8 months ago by JohnRoyce.
• This reply was modified 5 years, 8 months ago by JohnRoyce.

Hello,

I have tested some myself and it looks like even SimplePie.org is having some trouble displaying the thumbnails -> https://prntscr.com/mzhilf.

While we are still investigating this, you can assign a default thumbnail to be displayed if no item thumbnail comes in. Check this screenshot -> https://prntscr.com/mzhex3