Thumbnails not showing for SmoothGallery Plugin

please make sure your cache folder is writeable.

Hi hedonplay. Thanks for the reply. I’ve ensured that. Setting it to writable and the config.php’s thumbnails generation as “true”.

but it’s still not working.

I thought it was an unresolved domain issue. But even after I resolved the domain, it still doesn’t work. strange. Strange thing is, I have another exact installation of smoothgallery in the same server, whose domain name has been resolved. That works, but not this.

Here’s the new updated link.

I am having a similar problem, if not the same. I am in communication with the smoothgallery plugin author about this. I moved a working version of the site from a test server to the live server, and my thumbnails no longer work. They are clickable, but greyed out. Here is a link to the site as it is now.

According to Christian, “The script returns a “file not found” error which means that it can’t access the image given in the “src” parameter.”

He then says “I already had this problem and it had to do with an “anti-hotlinking” feature that was turned on for a particular domain. Deactivating this feature – thus allowing hotlinking – resolved this problem. Maybe that’s the case here too?!`”

I don’t have any anti-hotlinking plugins, is there another place for this to be ticked on/off in the wp admin or php files?

My thumbnails are being called from my old server, here is an example of a URL it is expecting to find the thumbs at: https://albertdicruttalo.com/wp/wp-content/plugins/smoothgallery/extra/resizer.php?src=https://springmountaindesigns.com/ad2009/wp-content/uploads/Symmetry-Study.jpg&w=100&h=75. I would love to reset this, or provide a static link to call the thumbnails.

How do I do this?

Edit: I have completely reinstalled the plugin and all its files since installing WP on the new server. I believe this issue will be solved within WP or my server/htaccess, but searching has not returned anything remotely related to my issue. Thanks in advance! Jay

I’ve gotten the same exact reply from Christian himself. Am not sure bout the hotlinking part, but what I figure is this; when I installed the live test server without resolving my domain name, somehow, it got stuck into reading the imgs from (e.g. https://IP_ADD/wp-content/…). After I resolved the domain name, the problem still exists. So I guess it wasn’t a domain name pointing issue after all.

So, what I did was to drop the DB, re-create the DB from scratch, reinstall WP and the plugin…….and then, it all WORKS now!! I guess I just breath new life into it simply by creating from scratch with the domain name well set up. I can’t pinpoint the exact cause of this; as in either it’s the DB or WP/plugin codes issue, but what I know is:
1. Make sure you start on a server with a resolved domain name (e.g. don’t launch your test site with unresolved domain name, and work on it, pumping in pics and content…etc. Start work only with a running domain. Of course I managed to just recreate from scratch as it’s fairly new and unpopulated)
2. Just to be safe, reinstall WP & SG gallery codes from scratch again.

That solves it.

And for the record, I’ve seen (but haven’t tried, hence not in a good position to comment, but then…) many plugins for SG out there, and nothing beats Christian’s plugin. It’s easy to use, compared to others, which require you to read endless pages of instructions-simply pointless. But Christian, we would appreciate if you improve the instructions on your site by probably including some screen shots, as they’re aren’t that clear =) Anyway, keep up the good work and you’re the best!

Hi Melvin and Jay,

we would appreciate if you improve the instructions

You bet I will. The next version of the plugin will make it much easier for you to create galleries, I’ll add new videos (in HD) and supply some instructions in the plugin itself which you’ll see in WordPress while using it.

So there’s much to come but it’ll take some more time to finish this. Since I’m very busy right now I can’t tell exactly when I’ll release a new version of the plugin. Anyway, stay tuned.

Problem solved! I installed a new version of wordpress and the thumbs returned. My first attempt at reinstalling did not work because I used the same databases. Instead I exported wordpress as an xml and imported into a clean install, all i had to “redo” were the captions, now we are ready to go live!

I think I may have found the reason this is happening. Perhaps this can lead to a solution. I was testing the WP install in a sub-folder, and the thumbnails worked (they stopped working when I switched between servers the first time). When I moved the WP install to the root folder to launch the site, none of my photos would load. A quick look at the code shows that the images are still being referenced from the sub folder.

To resolve this issue, I duplicated the wp-content folder and placed it back in the sub folder it came from, and the images load fine.

I think it would be a good idea to make this clear in the instructions, that you want to install smoothgallery in the final destination of the WP install. Or, perhaps there is a developer-side fix that can allow movement of smooth gallery between servers and folders within the server. THanks Christian!

I checked out the xml export from WP that I used to rescue my pages and post content, and found the problem urls.

I tried to do a find/replace to correct the urls, but it didn’t seem to do the trick. I wasn’t persistent about it, perhaps this is a proper work around?