Thumbnails not loading

  • Resolved popnea

    (@popnea)


    4 years ago

    Hi,
    The thumbnails are not loading on my page. I am using beaver builder and sometimes they show up when I am working on the page, but once I publish and refresh the thumbnails never load.

    thanks!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Content Views

    (@pt-guy)

    Hello,
    Thank you for contacting us.

    Did you set a Featured image for your page?

    Best regards,

    Thread Starter popnea

    (@popnea)

    Yeah, all blog posts have featured images.

    Thread Starter popnea

    (@popnea)

    Any news on this?

    The thumbnails shows up in preview but not on the page.
    When I put the php for theme file in the footer the thumbnails show up. So the php seems to work, but not the shortcode.

    Plugin Author Content Views

    (@pt-guy)

    So it might be caused by the module you are adding the shortcode.
    As I see you are using a “rich text” module.
    Please use another module, such as HTML or shortcode, then insert the view shortcode there.

    Thread Starter popnea

    (@popnea)

    Ah, I thought you were on to something… I tried the html module and cleared the page cache and they showed up for a minute but then I refreshed the page and they were gone again.

    Plugin Author Content Views

    (@pt-guy)

    Thank you for your reply.

    I tested it with Beaver builder and it works well in my end.

    I suspect something on your website is causing this issue.

    If you have a dev/test site, please try disabling other plugins, switch the theme and see if this fixes the issue.

    Thread Starter popnea

    (@popnea)

    I solved the issue.
    I am using the Zakra theme and in the theme customizer > Content Options, I selected “display on pages” under Featured Images.

Viewing 7 replies - 1 through 7 (of 7 total)
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