Thumbnails Gone After Migrating to a New SErver

  • Resolved bck5WG

    (@bck5wg)


    5 years, 2 months ago

    Hi, yesterday I changed my hosting plan and had to migrate to a different server. After the migration, I noticed the thumbnails were gone. The only index working was the one in list format. Is there a way I can recover the index with thumbnails? Do I delete the plug-in and reinstall? I’m now on a Managed WordPress hosting plan so I’m not sure I have access at all to the database. Also, instructions will have to really be detailed as I’m not very technical. Thank you!

    • This topic was modified 5 years, 2 months ago by bck5WG.
Viewing 1 replies (of 1 total)
  • Plugin Author Jayce53

    (@jayce53)

    Go to the EasyIndex settings page and clear the “Thumbnail directory” and “Thumbnail Base URL” fields and save the settings.

    EasyIndex will rediscover the correct values and things should be back to normal.

Viewing 1 replies (of 1 total)
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