Thumbnails for product videos?

Hi @aderjanos,

Video thumbnail on product gallery is currently part of Botiga Pro feature.

There is dedicated support channel for any query related to pro features. You can find it from the link above the download button in the theme’s page.

Hello, I have the same problem and I see you already fixed it on your page. Can you please share what did you do to make it work? Thanks!

• This reply was modified 10 months, 2 weeks ago by ivkashine.

Hi,
@ivkashine it’s a new feature, you have to have the latest botiga version.

When you add the video, you will have the option to upload an image for it as a thumbnail. You will have to create a thumbnail image, upload it and add it in the section here (see image below) next to the video location on your server. Until you don’t have a thumbnail assigned it will only be a blue frame with a blue plus sign in the center.

Dear @aderjanos,

I cannot thank you enough.. For me, this little plus icon was SO unnoticeable (or I just didn’t think it’s for this purpose)! I spent literally hours looking for the solution and this did the trick. Im super happy! Thank you