• Resolved wpress2010

    (@wpress2010)


    Masonry Gallery. Thumbnail width set to 150px, 3 columns, normal gutter. Yet when displayed, thumbnails are 325px wide.

    Other Foo Galleries on site display properly. This Gallery is the only content on the page, below the usual header and navigation.

    • This topic was modified 3 years, 4 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @wpress2010

    Could you kindly share a page with the gallery with this issue so that we can look into this? Thanks in advance for doing so.

    Hoping to hear from you soon.

    Kind regards,
    Elvis.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Link moved to the link field, please use that going forward.

    Plugin Support elviiso

    (@elviiso)

    Hi @wpress2010

    After investigating this issue, I realized that this is happening on the page you shared with us simply because the FooGallery CSS file is not being loaded.

    The CSS stylesheet is not being loaded because your site is being loaded using HTTP while the CSS file is being loaded using HTTPS thus causing a mixed content error, which is blocking the file from being loaded. To confirm this, kindly open the developer console on your browser after loading that page and you’ll see the error message “Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID”

    A mixed content warning appears in a user’s browser when the WordPress site they’re trying to visit is loading HTTPS and HTTP scripts or content, such as the CSS script like in your case, at the same time. This can cause problems since HTTP and HTTPS are completely separate protocols.

    To resolve this, the first way, for FooGallery, is to navigate to FooGallery -> Settings and on the “Advanced” tab, scroll down to “Force HTTPS” and enable it.

    However, if the solution above does work, kindly go through this guide to fix mixed content errors on your site and see if it does help: https://www.wpbeginner.com/plugins/how-to-fix-the-mixed-content-error-in-wordpress-step-by-step/

    Kind regards,
    Elvis.

    Thread Starter wpress2010

    (@wpress2010)

    Thank you so much for your analysis! There is an ongoing “issue” with this website, as a previous developer somehow insisted on NOT using HTTPS – had something to do with SEO – I am still trying to puzzle that one out. So yes, you are right – there is obviously mixed content if FooGallery is trying to load its CSS file via HTTPS.

    My current plan is to get the SSL certificate and convert the site over to HTTPS. That ought to take care of the problem. Oddly enough, on another page in the site there is a very large FooGallery, and that one shows the correct thumbnail sizes throughout.

    Neither that second gallery page, nor the one I referred to originally, has anything on it save for the gallery and a bit of other text preceding it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Thumbnails display at wrong size’ is closed to new replies.