Thumbnails change colour

  • Resolved richesio

    (@richesio)


    3 years, 8 months ago

    We’re uploading images to the gallery but the thumbnails are changing colour.

    I’ve seen some other support comments on here and it looks like an sRGB and Imagick issue.

    We have Imagick installed on the hosting account, but the problem is still happening.

    Do all the images need to be sRGB and have Imagick, or should just Imagick fix the issue?

    My client deals with photos for print and they upload a lot of images. I don’t want them to have to open each image in Photoshop and save them as sRGB.

    Also, we’ve tested other galleries and they seem to be working fine. Is this an issue that just affects NextGEN?

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  • Hi there ??

    For the best performance, we recommend resizing your images to no larger than 1920×1280. It’s important that you export your images from your photo editing software with the sRGB color profile. This will ensure that your colors keep intact after you upload your images. You of course can upload larger than 1920×1280 images, but if you do, please refer to the image optimization article I listed above.

    Let me know if that fixes the issue.

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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