• Resolved jfrenzer

    (@jfrenzer)


    Hello

    “There is a problem generating thumbnails for your galleries. There could be a number of reasons which could cause this problem.”

    This message appaeares now and on the blog I am currently preparing all gallery pictures appeare in full size.

    I already followed this:
    “Usually, enabling the Override Thumb Test setting to force the test to use an image from our CDN will solve the problem. You can find this setting under the Advanced tab on the FooGallery Settings page.”

    But the message still appeares.

    What can I do to get thumbnails again for newly created galleries?

    Best regards, Jochen

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi there.

    Would you please reply back with the contents of FooGallery -> System Info?

    If you go to FooGallery -> Settings -> Images and you see that it says “Imagick Supported” is set to yes, would you please scroll down to the “Force GD Library”, enable it and save?

    Let me know if that makes a difference.

    Thread Starter jfrenzer

    (@jfrenzer)

    Hello

    I checked the “force GD Library” box but it is still the same. The old galleries are still working. It’s just the new one, which has problems to generate the thumbnails ??

    Best regards, Jochen

    Find my Systeminfo here:

    FooGallery-Version : 1.9.24
    WordPress-Version : 5.4.1
    Aktiviertes Theme : OceanWP
    WordPress-URL : https://www.explore-the-ocean.com
    PHP-Version : 7.2.31
    PHP GD : Geladen (V2)
    PHP Imagick : Geladen
    PHP Open SSL : Geladen
    PHP HTTP Wrapper : Gefunden
    PHP HTTPS Wrapper : Gefunden
    HTTPS Mismatch : Es besteht eine Protokoll-Diskrepanz zwischen deiner Website-URL und der tats?chlichen URL!
    PHP Config[allow_url_fopen] : 1
    PHP Config[allow_url_include] : 1
    WP Image Editor : WP_Thumb_Image_Editor_GD
    Vorschaubild-Erzeugungstest : https://s3.amazonaws.com/foocdn/test.jpg
    Erweiterungs-Endpunkt : https://raw.githubusercontent.com/fooplugins/foogallery-extensions/master/extensions.json?v=H^CM*$r8KduE
    Erweiterungsfehler : Nein, alles gut
    Erweiterungen :
    Aktive Erweiterungen : Array
    (
    [0] => default_templates
    [1] => foobox-image-lightbox
    [2] => foobox
    )

    Galerie-Vorlagen : Array
    (
    [0] => default
    [1] => image-viewer
    [2] => justified
    [3] => masonry
    [4] => simple_portfolio
    [5] => thumbnail
    [6] => polaroid_promo
    [7] => grid_promo
    [8] => slider_promo
    )

    Lightboxes : Array
    (
    [foogallery] => FooGallery PRO Lightbox
    [foobox] => FooBox
    )

    Einstellungen : Array
    (
    [gallery_template] => default
    [gallery_sorting] =>
    [default_gallery_settings] => 0
    [caption_title_source] => caption
    [caption_desc_source] => desc
    [thumb_jpeg_quality] => 80
    [default_crop_position] => center,center
    [thumb_resize_upscale_small_color] => rgb(0,0,0)
    [force_gd_library] => on
    [language_images_count_none_text] => No images
    [language_images_count_single_text] => 1 image
    [language_images_count_plural_text] => %s images
    [override_thumb_test] => on
    [default_retina_support] => Array
    (
    [2x] => false
    [3x] => false
    [4x] => false
    )

    )

    Aktive Plugins : Array
    (
    [0] => ocean-extra/ocean-extra.php
    [1] => anti-spam/anti-spam.php
    [2] => codespacing-progress-map/progress-map.php
    [3] => contact-form-7-mailchimp-extension/cf7-mch-ext.php
    [4] => contact-form-7/wp-contact-form-7.php
    [5] => duplicate-post/duplicate-post.php
    [6] => elementor/elementor.php
    [7] => foobox-image-lightbox/foobox-free.php
    [8] => foogallery/foogallery.php
    [9] => header-footer-elementor/header-footer-elementor.php
    [10] => insta-gallery/insta-gallery.php
    [11] => lightbox-gallery/lightbox-gallery.php
    [12] => mailchimp-for-wp/mailchimp-for-wp.php
    [13] => meta-tag-manager/meta-tag-manager.php
    [14] => mts-url-shortener/mts-url-shortener.php
    [15] => ocean-social-sharing/ocean-social-sharing.php
    [16] => responsive-posts-carousel/index.php
    [17] => soliloquy-lite/soliloquy-lite.php
    [18] => wordpress-seo/wp-seo.php
    [19] => wp-fastest-cache/wpFastestCache.php
    [20] => wp-permalauts/wp-permalauts.php
    [21] => wp-smushit/wp-smush.php
    )

    Hi @jfrenzer,

    Sorry for the delay.

    Would you please go to FooGallery -> Settings and clear both the HTML and CSS cache buttons.

    Then edit your new gallery, scroll down to the “Clear Thumbnail Cache” button on the right hand sidebar and click it. This will fore the thumbnails to be regenerated.

    Would you please let me know if this fixes your issue or if any error messages are displayed?

    Thread Starter jfrenzer

    (@jfrenzer)

    Hallo @phillcoxon

    Thanks so much, this seems to fix the issue. The gallery preview looks fine now.

    Actually the warning is still shown when Opening FooGallery:

    “Warnung bei Vorschaubild-Erzeugung!
    There is a problem generating thumbnails for your galleries. There could be a number of reasons which could cause this problem.
    Wenn Vorschaubilder nicht erzeugt werden k?nnen, werden stattdessen nicht zugeschnittene Bilder in voller Gr??e verwendet. Dies führt zu langsamen Ladezeiten und merkwürdig aussehenden Vorschaubildern.
    View Troubleshooting Documentation”

    Regards, Jochen

Viewing 4 replies - 1 through 4 (of 4 total)
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