thumbnails are displayed cut in the height

  • Resolved paoabaco

    (@paoabaco)


    5 years, 4 months ago

    Hi !
    The thumbnails are displayed cut in the height, the problem is not always on the same page, it is random. Refreshing the page brings them back to their actual size.
    I deleted the html cache, but the problem was not resolved.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 16 through 24 (of 24 total)

  • Hi @blogaid,

    I’ve just checked in Firefox and everything is looking fine here.

    Would you please try visiting your site in a new Firefox Private Window (File Menu -> New Private Window) and let us know if you still see the issue then? Using a Private Window will ensure there is no local browser caching active.

    If you still see the issue in a Private Window would you please give us details of what operating system and version of firefox you are using?

    @lasercat – all of your galleries are loading for me just fine in Firefox and Chome too. would you please do the same test above and report back?

    Thanks in advance,

    Phill

    Used an private window the last time I looked too, and still doing it now.

    I have multiple galleries and today checked one that I have not checked before, so no chance of it being cached in the browser. Still doing the same on the top 2 rows – cutting off the images.

    Using Win10 and FF 68.0.2 (64 bit) It says it is up to date

    Plugin Author bradvin

    (@bradvin)

    @blogaid can you confirm the version of FooGallery you are using? This issue was addressed in the last update 1.8.8

    I had updated to the version with the fix that you had sent me. Just updated to 1.8.8. Issue still there, but let’s give time for the cache to clear out completely. I’m on Cloudflare and sometimes it can take up to 10 hours

    I still see an issue in Firefox with these galeries:
    https://lasercat.cz/galerie-vesaky-na-medaile/
    https://lasercat.cz/galerie-hracky/
    https://lasercat.cz/galerie-dekorace/
    https://lasercat.cz/galerie-zakazkove-vyrobky/

    Refresh with F5 does not help, but when I close the page and open it again the thumbnails display correctly.
    Display in Chrome is OK.

    Plugin Author bradvin

    (@bradvin)

    @lasercat thanks for the links. We have found the issue and are busy with a new release to address this. I will send a version of the plugin shortly, which you can test

    @blogaid and @lasercat,

    Sorry for the delay in replying.

    This issue should have been solved for you 3 weeks ago with our newer releases including bug fixes for lazy loading issues. If you are still experiencing any issues with this would you please create a new support request so we can help you out?

    Thanks in advance,

    Phill

    Just checked again and it is working on both Firefox and Chrome. And I have had 2 Firefox updates since the last check. So, wondering if that’s what was keeping me from seeing the fix. It was working on Chrome as of the last update.

    And thank you so very much for the fix and your followup!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • This reply was modified 5 years, 2 months ago by BlogAid.

    It is OK now. Thanks for your support.

Viewing 9 replies - 16 through 24 (of 24 total)
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