Thumbnail Size completely ignored

  • Resolved hugofant

    (@hugofant)


    7 months, 2 weeks ago

    Hi,
    actually i’m testing some galleries..and “photo gallery” looks pretty good.
    But there is one issue: when creating a gallery the value “Thumbnail Size” (under settings) is completely ignored.
    no matter what value i’m selecting – the thumbnails are always shown in the same size.
    Is this a bug, or am i doing something wrong.
    A solution/hint would be great
    Hi,
    actually i’m testing some galleries..and “photo gallery” looks pretty good.
    But there is one issue: when creating a gallery the value “Thumbnail Size” (under settings) is completely ignored.
    no matter what value i’m selecting – the thumbnails are always shown in the same size.
    Is this a but, or am i doing something wrong.
    A solution/hint would be great
    Thanks in advance and best regards

    additional info: and disabling/enabling “Responsive Width/Height” has also no effect (in Width)

    • This topic was modified 7 months, 2 weeks ago by hugofant.
    • This topic was modified 7 months, 2 weeks ago by hugofant. Reason: additional info
    • This topic was modified 7 months, 2 weeks ago by hugofant. Reason: typo

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @hugofant,

    Thank you for your topic.

    Most presumably you misunderstood the purpose of this option. Please let me explain this.
    The option is designed to choose the size of the image to create a Thumbnail.
    That means it affects not the size, but the quality of the image.

    See the screenshots below:

    View post on imgur.com
    View post on imgur.com

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @hugofant,

    We’re closing this ticket for now as we last heard from you 2 weeks ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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