Thumbnail Natural Browser Issues

  • Resolved GTU

    (@hgstudio)


    8 years, 4 months ago

    Hello,

    I recently purchased the pro version of your Gallery plugin. Overall, it’s working well, but I’m having an issue with the Thumbnail layout on my website. Most of the time it’s fine in PC Chrome (though I’ve seen it happen sporadically), but in Firefox and IE, on initial load of the page (after cache has been cleared – a “hard refresh” or Cntrl+F5), the thumbnails that are associated with vertically oriented images don’t fill the entire thumbnail when the “Natural” option is selected in the “Image Behavior” setting. It doesn’t seem to have any problems with horizontally oriented images.

    Once the page loads the first time, upon successive refreshes the problem doesn’t arise, it’s only that first load.

    You can view a staged version of the gallery in question here: https://dlvec.realintegrated.com/gallery/

    I’m using what I assume is the latest version of the plugin. It says it’s version 10.0.

    I appreciate your time in looking into this for me.

Viewing 1 replies (of 1 total)

  • Hello @hgstudio
    Thank you for reporting this, we liked your gallery deign, it looks very nice and we would like to help you make it even perfect, so please contact to developers [email protected] and they will quickly help to solve this issue. While the issue is general and we are working on the updates, you will be personally supported beforehand

Viewing 1 replies (of 1 total)
  • The topic ‘Thumbnail Natural Browser Issues’ is closed to new replies.