Thumbnail Images not showing in smaller devices

  • Resolved jennyd29

    (@jennyd29)


    2 years, 10 months ago

    Hi. I am using the free version and all is well on large devices but when it comes to smaller devices (mobile phones), thumbnail images are not showing when you click the + icon. Can you show me how to fix it?

    The page I need help with: [log in to see the link]

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  • Plugin Support E.J. Padero

    (@barn2support)

    Hi, @jennyd29 .

    Thanks for getting in touch and for using our plugin. I appreciate the link that you included and am happy to help you with this.

    I reviewed the page you shared and I see what you mean. I notice that the images become lazy loaded by the Jetpack plugin once they are displayed in the mobile view child row.

    Please could you deactivate this image lazy loading feature in Jetpack, then check whether the issue persists.

    I hope this helps. Please let me know how it goes. I will mark this topic as resolved in the meantime.

    Many thanks,

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