Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Thanks for posting about this issue.

    Checking the gallery pages and your website overall, we found that there are several errors. They could be triggered by your website theme or a plugin, but let me note, that the referral links do not point to Photo Gallery.

    Could you please troubleshoot the problem the following way?

    • Firstly, please temporarily switch your website theme to a WordPress default and check if the issue persists.
    • Additionally, you can deactivate the rest of your plugins one by one and test the Thumbnails gallery each time. This way, you’ll find the plugin that causes the problems.

    Please keep us posted on the results.
    Thanks! Have a great day!

    I’m having a similar issue to this. I’ve tried what you said and still can’t figure it out. Activating a default theme lets the gallery display. I don’t have any console errors. Most of the same validation errors seem present when the default theme is activated. Also, it doesn’t work on other themes I’ve tried so, it’s not specific to our theme.

    entertrainmentjunction.com/about/photos

    • This reply was modified 6 years, 6 months ago by lamproslabs.
    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Thanks for troubleshooting and sharing the results. Could you please contact our team at [email protected] and allow us to have a closer look?

    Please make sure to mention the link to this forum thread in your email. Our development team will figure out a solution soon and we’ll share it here as well.

    Thanks! Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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