Thumbnail Failure in Nextgen Gallery

adding the two lines to my .htaccess file worked perfectly, on 1and1.

AddType x-mapp-php5 .php
AddHandler x-mapp-php5 .php

Using Cyberduck on a Mac I did as Dyno223 says and set the view to show hidden files to see .htaccess and paste in the fix.

thanks!

When I’m using Cyberduck on a Mac, I don’t see the .htaccess file that is supposed to show up after I tell the program to show hidden files. Would updating to PHP5 be as easy as creating a htaccess.txt file in TextWrangler, pasting in the code:

AddType x-mapp-php5 .php
AddHandler x-mapp-php5 .php

then uploading it to the proper directory on 1and1’s server and then renaming the file to “.htaccess”?

I am using cyberduck for mac ver 3.2 (4648) and I was able to directly edit file using ‘mi’ and it solved my problem. Previously, it also seemed to restrict my pix sizes to 800 x 600 or less – that problems is resolved as well.

Many Thanks to all for the help,

Pino
https://www.ArtByPino.com

admin-ajax.php permissions needed to be changed for me in the wp-admin dir

works fine!

I am on 1and1 and I am having the same problem.

I have added the php5 lines to beginning of my .htaccess file in the root of my site, but the problem still occurs.

Any other suggestions?

Thanks!

I uploaded about 40 more images, and about half of them were able to generated thumbnails.

The other half keep failing with the same error.

Please help, as I am trying to make a memorial site for my friend who passed away this weekend!

Thank you!

I am using WP 2.8.4 and the current version of NexGEN (downloaded today).

Other settings are:

Server Settings
* Operating System : Linux
* Server : Apache
* Memory usage : 13.97 MByte
* MYSQL Version : 5.0.81-log
* SQL Mode : Not set
* PHP Version : 5.2.11
* PHP Safe Mode : Off
* PHP Allow URL fopen : Off
* PHP Memory Limit : 40M
* PHP Max Upload Size : 20M
* PHP Max Post Size : 8M
* PHP Max Script Execute Time : 50000s
* PHP Exif support : Yes ( V1.4 )
* PHP IPTC support : Yes
* PHP XML support : Yes

Graphic Library
* GD Version : bundled (2.0.34 compatible)
* FreeType Support : Yes
* FreeType Linkage : with freetype
* T1Lib Support : No
* GIF Read Support : Yes
* GIF Create Support : Yes
* JPG Support : Yes
* PNG Support : Yes
* WBMP Support : Yes
* XPM Support : No
* XBM Support : Yes
* JIS-mapped Japanese Font Support : No

I am a 1and1 customer as well. When I set up the database for my wpsite I specified PHP 5. I have another wpsite set up on the same server and NextGEN Gallery works fine on it. However, on this site I am developing right now, the same issue occurs…no thumbnail. If I click to edit thumbnail it shows up with a blank white area.

These are my Server Settings ACCORDING to NextGen’s Overview page

* Operating System : Linux
* Server : Apache
* Memory usage : 13.62 MByte
* MYSQL Version : 5.0.81-log
* SQL Mode : Not set
* PHP Version : 4.4.9
* PHP Safe Mode : Off
* PHP Allow URL fopen : On
* PHP Memory Limit : 40M
* PHP Max Upload Size : 20M
* PHP Max Post Size : 8M
* PHP Max Script Execute Time : 50000s
* PHP Exif support : Yes ( V1.4 )
* PHP IPTC support : Yes
* PHP XML support : Yes

Notice NextGen reports that my PHP vs is 4.4.9, whereas my admin panel for 1and1 says it is 5. I need some help with this please. I tried the .htaccess trick and the only thing that changed was the vs number…thumbnails still did not appear.

Thanks

OK.
What I have discovered after much stress, is that 1and1’s server (whether it is the php, the gd-lib or the memory limit…or even a combination of any of them) cannot handle larger images. The images I uploaded were 2592X1944 at 180ppi with a file size range between 1.2mb to 1.6mb.

When uploading those pics I received this error when it tried to generate thumbnail:

Fatal error: Out of memory (allocated 32505856) (tried to allocate 10368 bytes) in /homepages/28/********/htdocs/demo1/wp-content/plugins/nextgen-gallery/lib/gd.thumbnail.inc.php on line 183

What I did after trying .htaccess trix and calling 1and1 support (which was helpful, but not) and a few other tips, was simply reduce the size of the file I uploaded. I reduced the same image to 1024X768 at 72ppi which ended up weighing in at 180kb – uploaded it (had to scan folder for it after uploading – nuisance for another thread) and once detected it generated a thumbnail with absolutely no problem.

One of the issues I believe is that 1and1 limits the php memory usage no matter what it says you have access to, and therefore has trouble ‘digesting’ larger images.

While not an ideal thing, I hope this will help someone workaround the issue. Maybe if enough 1and1 customers complain we can get them to resolve this issue, after all…we are the customers!!!

@caringforapathy

Thanks so much for your suggestion! It worked with no problems. I was having the exact issue (landscape pictures failed on thumbnail creation – 1&1 server). That host really stinks. I would never recommend them to anyone! Had lots of problems with them over the course of this job.

Thanks Again!