Thousands separator

  • Resolved diegocarr

    (@diegocarr)


    2 years, 10 months ago

    Hello,

    My WooCommerce store already has the thousands separator set up. But the annasta plugin filter doesn’t show it to me that way.

    I looked in the options but didn’t find anything. My store is with the currency Chilean Pesos (CLP). This is what it should look like: $1.000, $10.000, $100.000 or $1.000.000

    View post on imgur.com

    Thank you in advance for the help.

    Regards!

    • This topic was modified 2 years, 10 months ago by diegocarr.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author annastaa

    (@annastaa)

    Hello Diegocarr,

    Unfortunately your shop page is blocked for viewing, and I couldn’t reproduce the issue on our test site. I can see from the code that there are 2 cases in which the thousand separator would not work. One of them implies creating custom scripts (I don’t presume you have done that?), and the other is when the thousand separator is set to the same symbol as the decimal separator. Please go to Woocommerce > Settings > General, and check the thousand and decimal separators of your shop, making sure that they are set to different values.

    If it’s not any of the above, then please open the access to your shop page for us to try to make an estimation of what else could be at fault.

    Thread Starter diegocarr

    (@diegocarr)

    Hello,

    Already solved. The problem was caused by what you told me:

    “The thousand and decimal separators of your shop, making sure that they are set to different values.”

    Thank you very much!
    Regards,

    Plugin Author annastaa

    (@annastaa)

    Dear Diegocarr,

    Thank you for your feedback here, it may help other users that may run into the same problem.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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