This value must be greater than or equal to 1.

Receiving this issue in only 2 forms out of 6 but there is nothign special about those two, simple forms
Can you please help?

Hi @hamza172

I hope you are doing good today.

Could you export your forms, upload them to google drive or dropbox, and share a link in your next reply? We would like to review your forms settings.

Kind Regards,
Kris

https://drive.google.com/file/d/1snBZ1uyqzYWFoF0kH-S8KRhnwNniD7PD/view?usp=sharing

here you go
Should i share the export file for the other form as well?

Hello @hamza172 !

I trust you’re doing great!

I’ve just tried the exported form and wasn’t able to replicate the issue you’ve mentioned on my test site. Would you be able to share some additional details as to where exactly the issue occurs? Maybe – which options to choose in this case to replicate the issue?

Best regards,
Pawel

Hello
I receive the isue with only Live environment, the issue doesnt ocurr in sandbox
Everything works, but when we are live and doing real transactions i am facing the issue with any combination of fields
It only doesnt ocurr when i not use the visibility thing
What can we do abou tit?

Hi @hamza172

We have a similar case when the issue returns for amount has a calculation of over 1000$ it throws the following error: This value must be greater than or equal to 1.

As it is returning on live mode only can you verify if it is a similar case?

A workaround is to edit the calculation and set the Decimal to 0.

https://monosnap.com/file/1gaVy6TxrSfrdJW9zFlh8lQ3Bchg2T

In case the issue persists or the value is less than 1000 can you edit your calculations and use parentheses in the formulas item:

https://monosnap.com/file/9eAT0ZMSZkXnoq0d2h8ZhpkxivlMGs

Let us know if any of those suggestions prevented the problem.
Best Regards
Patrick Freitas

Hello @hamza172 ,

We haven’t heard from you for a while now, so it looks like you don’t need our assistance anymore.

Feel free to re-open this ticket if needed.

Kind regards
Kasia