This value is not a valid URL [link]
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Hello – None of my products are being listed because “This value is not a valid URL [link]”. Could you please explain how to fix this issue?
The page I need help with: [log in to see the link]
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Hey there! Thanks for contacting us. I’m happy to help you.
This issue might be happening because of the use of non-latin characters on the product.
To address this issue, I recommend following these steps:
1. Rename the product image on your computer: Make sure to use a naming convention that includes only latin characters and avoids any non-English characters or special characters. A good naming convention could be something like “productname-description”. This will ensure that the image file name is compatible with Google and prevents any syncing issues.
I understand that this may seem like a small change, but it is important because Google has specific requirements for the data it syncs from your WooCommerce store. Non-latin characters or special characters may not be recognized by Google, resulting in syncing issues.
For more detailed information and guidance, I recommend referring to our guide on Google Listings and Ads FAQs, specifically Section 13 which provides more insights into this issue. You can find it here.
If you need further help, can you provide screenshots showing the issue on your end? For screenshots, you may want to use?https://snipboard.io?– please follow the instructions on that page, then paste the URL in this thread.
Additionally, please can you share a copy of the following:
- System Status Report: Navigate to WooCommerce → Status. Select Get system report and then Copy for support.
- Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
You could copy and paste your reply or share it via https://pastebin.com/ and send the link here. This will help us investigate further and provide you with a more accurate solution.
Please let me know if you have any further questions or if there’s anything else I can assist you with. I’m here to help!
Have a wonderful day!
THanks. I reviewed the image title, but only latin characters are being used.
Below is the snipboard with the error message, the woocommerce system status report and the fatal errors.
https://snipboard.io/amN9Yy.jpg
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Parent Theme Name: Shoptimizer Parent Theme Version: 2.6.7 Parent Theme Author URL: https://www.commercegurus.com/ WooCommerce Support: ? Templates Overrides: – Subscriptions WCS_DEBUG: ? No Subscriptions Mode: ? Live Subscriptions Live URL: https://enjooy-cbd.ch Subscriptions-core Library Version: 5.7.2 Subscription Statuses: trash: 1 WooCommerce Account Connected: ? No Custom Retry Rules: ? No Custom Retry Rule Class: ? No Custom Raw Retry Rule: ? No Custom Retry Rule: ? No Retries Migration Status: ? Completed Report Cache Enabled: ? Yes Cache Update Failures: ? 0 failure Store Setup Country / State: Switzerland — Zürich Subscriptions by Payment Gateway PostFinance Card: trash: 1 Payment Gateway Support Direct bank transfer: products PostFinance Card: products refunds subscriptions multiple_subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin subscription_payment_method_delayed_change PostFinance Pay: products refunds subscriptions multiple_subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin subscription_payment_method_delayed_change TWINT: products refunds subscriptions multiple_subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin subscription_payment_method_delayed_change Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-virtual-downloadable product-external-affiliate settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-12-12 08:33:15 +00:00 Options: ? Notes: 60 Onboarding: skipped All Products for WooCommerce Subscriptions Template Overrides: shoptimizer-child-theme/woocommerce/single-product/product-subscription-options-prompt-radio.php Action Scheduler Complete: 2,824 Oldest: 2023-11-10 12:59:38 +0000 Newest: 2023-12-11 12:35:33 +0000 Failed: 39 Oldest: 2023-06-05 09:43:08 +0100 Newest: 2023-10-19 12:10:48 +0100 Pending: 13 Oldest: 2023-12-11 12:36:33 +0000 Newest: 2023-12-12 09:16:37 +0000 Status report information Generated at: 2023-12-11 12:36:08 +00:00 `
Fatal Error
2023-12-11T09:24:23+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 81920 bytes) in /home/mositapi/www/enjooy-cbd.ch/wp-includes/class-wpdb.php on line 2320
Hi @serapiony
Thanks for sending over your system status and fatal error log.
The latter appears unrelated to the notification in the feed; nonetheless, you can resolve it by raising the WP Memory capacity. You could ask your host for assistance to double the memory to 512 MB.It seems your site is not connected to a valid Google ID. Could you please contact us at?Woo.com > My Account > Support? You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there, as we will likely need more sensitive information that wouldn’t be appropriate for a public forum.
Looking forward to hearing from you!
- The topic ‘This value is not a valid URL [link]’ is closed to new replies.