This transaction has been completed, but the total of items in the cart did not

  • Resolved nickm

    (@knickraven)


    4 years, 2 months ago

    I’ve had a few users report an error when they click pay with PayPal using the WooCommerce PayPal Pro Payment Gateway plugin. It says “This transaction has been completed, but the total of items in the cart did not match the total of all items.”

    Any help is greatly apprecaited.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, just wondering if you are running a cache plugin in your site?

    Regards

    Thread Starter nickm

    (@knickraven)

    @mbrsolution yep we use W3 Total Cache, and under database have _wc_session_ in our “Ignored query stems:”. Should we add the cart and checkout to “Never cache the following pages:”, currently that is empty?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, yes add these pages as well. Let me know if this works for you.

    Thank you

    Thread Starter nickm

    (@knickraven)

    Thanks I will try this and let you know if the error occurs again.

Viewing 4 replies - 1 through 4 (of 4 total)
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