This plugin suspended my Google Ad account

  • This stupid plugin FORCES you to create a new Google Ad account. No option to sign into an existing account. After creating the new account it ties it to your domain so if your other ad account is already attached to your domain it causes a Circumventing systems policy account suspension.

    Extremely disappointed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hey there @ndyess , Sorry, this is simply not the case. You are allowed to use an existing ad account to manage your Google Ads campaign for the store. It creates an account for users who don’t have an ads account, and this is also optional, as mentioned in the documentation here.

    bnylnzbrk

    (@bnylnzbrk)

    I also experienced the same problem. I don’t understand what happened. My account is still suspended. The answer given to me by Google Ads was “Your account is suspended – Your account violated the Circumventing systems policy.” But I don’t know what I violated. Can you help with this?

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    @bnylnzbrk

    We are unable to help you with your Google Account. The extension syncs your WooCommerce store products to Google Merchant Centre. We aren’t responsible for your Google Merchant centre account or it’s suspensions. Please contact Google directly from your Merchant centre help options.

Viewing 3 replies - 1 through 3 (of 3 total)
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