• Resolved kinganzu

    (@kinganzu)


    I recently installed this plugin on a site and it has used 2gb on two email account. One is the email the plugin is configured to send mail through and the other my admin email which now has 1000s of emails updating me of the 1000s of emails this plugin has sent me. I have not updated anything and I am not sure whats happened as all these emails are just notifications. The irony being notifications about the emails this plugin is sending me

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @kinganzu,

    Thanks for reaching out. WP Mail SMTP does not send emails apart from the test email. It only routes all the emails sent from your site through the SMTP provider you’ve configured. To check the source sending these emails, please go to WP Mail SMTP > Tools > Debug Events and enable “Debug Email Sending” and check the Source column.

    I hope this helps!

    Thread Starter kinganzu

    (@kinganzu)

    Hi Sanjeev, the plugin has sent out notification emails from my site. When I activate the plugin it just starts mass sending weekly notification emails in what seems to be every second. You can take a look at the email here: https://ibb.co/1qnHxq7

    You can see why this is a problem, my email box is full of weekly notification emails of the emails being triggered by the plugin. Its not a case of me sending out any emails, its the plugin triggering the weekly notification emails en masse

    Plugin Support David

    (@dpinson)

    Hi @kinganzu,

    Thanks for the response. As a short-term solution, we have a snippet of code that will disable these notification emails from being sent. While we do have an option to disable this in the plugin, this code snippet will immediately stop the notifications from sending once you turn the plugin back on. This way, it’s not sending messages while you click through the interface to disable the option.

    This line of code will disable the notifications from sending:

    add_filter( 'wp_mail_smtp_reports_emails_summary_is_disabled', '__return_true' );

    In case it helps, here’s a tutorial on where and how to add custom code like that: https://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/

    I hope this helps!

    Plugin Support Dake

    (@dakeg)

    Hi @kinganzu,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation (please see David’s post above).

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘This plugin sent over 2000 notification emails’ is closed to new replies.