This Plugin Prevents Customize Page from Working

  • Resolved ivandabbles

    (@ivandabbles)


    3 years, 10 months ago

    Using this plugin makes it so the theme customize page doesn’t work. Like, the page freezes, and there’s nothing that can be done. Eventually browser kills the page. It’s frustrating. Any fixes?

    Tried using Chrome, Firefox, Brave, cleared caches, etc. Nothing works. As soon as I deactivate the Options plugin, things work fine.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Oliver Campion

    (@domainsupport)

    Thanks for reporting this.

    We are unable to replicate the issue.

    Can you please confirm that this still happens when you disable all other plugins?

    Please also confirm exactly at what point the page “freezes”? What is the last thing you are able to do before this happens?

    Thank you.

    Oliver

    Plugin Author Oliver Campion

    (@domainsupport)

    Hello again,

    We have located a bug whereby when the plugin is installed and activated and another theme is live previewed, this breaks the live preview panel.

    We have fixed this issue on the latest update (v1.2.4).

    Please confirm if this is the issue you were reporting or not and if it is now resolved for you.

    Thank you,

    Oliver

Viewing 2 replies - 1 through 2 (of 2 total)
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