Chandan I told you that because I really think that 1 star ranking is not very fair.
Be honest, If I fix the issue in the next hour (which I can because it’s simple a line of code) you will change the ranking?
If that’s true, it means that your are not being nice, It’s like hijacking rank until a fix or feature it’s added. You are a web developer and Im sure that if you deliver a website for a big corp site and a link is broken, you don’t want them to publish on their blog that you did a terrible job. You rather prefer them to send you a notice first, an email or a phone call asking to fix the issue.
Well here is the same story, we prefer you to open a new support thread asking to fix the issue instead of directly ranking out the lowest, which directly impacts in our business.
Maybe im totally wrong about this, and I just got a bad monday morning, which then I would like to apologize for the error.
