• Resolved jerina90

    (@jerina90)


    Hello

    This plugin is consumming to mucht time on our site. 4 times more than woocommerce does. It suppose to be just and extencsion. Please help, do we have any solution rather than deleting this plugin. We have pro version.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author XLPlugins

    (@xlplugins)

    Hi

    Please raise a support ticket https://xlplugins.com/support/

    Also provide more specifics details , some snapshots or stats which can demonstrate the problem.

    We would be happy to help and resolve it for you if there is any issue at our end.

    Thanks
    Daman Jeet

    Thread Starter jerina90

    (@jerina90)

    Thank you very mutch for you quick responce. I send a ticket to your support forum.

    Having exact same problem here as well as with ALL your plugins. Why so many queries?

    Plugin Author XLPlugins

    (@xlplugins)

    Hi

    Please raise a support ticket https://xlplugins.com/support/

    Also provide more specifics details , some snapshots or stats which can demonstrate the problem.

    A lot depend on what kind of rules you have set up, how many products does a single product page has (one can add related items , upsells crossells) ,what kind of other plugins are on set up.

    We would be happy to help and resolve it for you if there is any issue at our end.

    Thanks
    Daman Jeet

    Plugin Author XLPlugins

    (@xlplugins)

    Hi,

    We are consistently pushing new updates and weeding out any potential issues.

    Would be happy to look into it if some details are provided.

    Closing this ticket for now.

    Thanks
    Daman Jeet

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘This plugin is killing our site speed’ is closed to new replies.