This plugin failed to load properly and is paused during recovery mode

  • Resolved kampun

    (@kampun)


    4 years, 9 months ago

    Hello Dev,
    Thank you for nice plugin.
    Today I am reporting one of serious issues found.
    Our website “hd100 DOT in” crashed and there were so many furstration and confusion found. I got error 504, My Cpanel warned me about RAM, I/O resources usage, Processor usage and many more.
    After reporting to hosting co, they fixed but not my WP dashboard gave me following(as stated in subject line) error/warning message:

    This plugin failed to load properly and is paused during recovery mode

    Version – 1.0.52
    It follows with more details: An error of type E_PARSE was caused in line 195 of the file hd100_DOT_in/wp-content/plugins/accelerated-mobile-pages/includes/options/redux-core/inc/class.redux_api.php. Error message: syntax error, unexpected end of file, expecting ‘]’

    Currently your plugin is on PAUSED state. But I can see my website loads in AMP format on mobile phones.

    Please help fix the issues.

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Can you please share some screenshots related to your issue?

    Thread Starter kampun

    (@kampun)

    @ahmedkaludi thank you.
    But currently when I logged in to the dashboard, it doesn’t show me and seems gone the error or I cannot locate anywhere. I don’t know how to check whether your plugin still creating the issues. In recovery mode, your plugin was shown as PAUSED state.If I find the same in few days I will report else after few days I will close this question.
    Thank you.

    Thread Starter kampun

    (@kampun)

    I have still active logged in in my office PC. So still it is showing it. But at my surprise when logged to WP Dashboard from home pc, it didn’t show up and normally I was able to logging in. Even in current Office logged in session there is an option “Exit Recovery mode”.
    I have attached screen shot for your reference.
    https://ibb.co/T8YPHdx

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Can you please tell me what tool or plugin are you used to put the “Exit Recovery mode”?
    So we can test it the same way.

    We created a ticket for this issue. It will be fixing in our future updates.
    Reference: https://github.com/ahmedkaludi/accelerated-mobile-pages/issues/4546

    • This reply was modified 4 years, 9 months ago by Ahmed Kaludi.
    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Can you please tell me what tool or plugin are you used to put the “Exit Recovery mode”?
    After that, we will try to recreate the same issue from our end and help you to fix the issue.

    Thread Starter kampun

    (@kampun)

    @ahmedkaludi thank you for your continued response. Possibly the recovery mode comes automatically. I have not done anything. Even after logging off from the same PC (where I got the error message) and again logged in, it disappeared.
    You were possibly asking me to know how I got into “Recover mode”. I have not any special any plugins but it was mostly WordPress’ own settings which were making recovery.
    You can still ask me anything, if you need more details.
    You have referred github for the same. Unfortunately being non-professional dev or rather being hobby of computer skills I design websites, I am not much into it.

    • This reply was modified 4 years, 9 months ago by kampun.
    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Thanks for your valuable information. If more details need we will ask you. Thanks.

    Thread Starter kampun

    (@kampun)

    Dear @ahmedkaludi,
    Coincidentally, my another website has the similar issues now. Just received an alert/warning about the issues and email content is shared to you in the attached file herewith.
    https://ibb.co/61CCncz
    Please note that I have updated my AMP plugin to latest one Version 1.0.53

    Just wanted to add few words. After following the link which comes in the email, I logged in to the WP dashboard and I landed in RECOVERY MODE. Then I have updated all plugins but it stucked and hanged in between. I have waited for few seconds and tried to open WP Dashboard home page but said Maintenance mode is ON (due to it was under Plugin updating process). After few seconds I refreshed found all plugins were updated. Then I clicked on EXIT RECOVERY MODE. I found no any error there. I logged out from WP Dashboard and again logged in but no any warning found. That’s it.
    Thank you.

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Can you please share the list of active plugins that working on your AMP page?

    Thread Starter kampun

    (@kampun)

    I am confused with your question.
    Do you mean (1) I have to share my installed all plugins or (2) used plugins which will be active for AMP pages? I have raised two question above. Pl respond.
    Please note that if you are asking for the second option, I am not sure how to find those plugins would be active in AMP mode pages.
    For the first option, if I provide you the list, don’t you feel that it will be exposing my details of plugins for any hackers?

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Please share the used plugins list that is active for AMP pages. You can find that active plugins list like this: https://prnt.sc/t5j9rd

    And share that plugin names through https://pastebin.com/

    Thread Starter kampun

    (@kampun)

    For one website it is
    https://ibb.co/yFfgZDH
    another website is
    https://ibb.co/2sW605g
    (both images will be autodeleted in two weeks)

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    Can you please share the list of themes that you are using on your website?

    Thread Starter kampun

    (@kampun)

    kampun has 2017 and hd100 has Tesseract (by Tyler Moore)

    Plugin Author Ahmed Kaludi

    (@ahmedkaludi)

    We are not able to recreate this issue. After trying multiple times and we are not able to re-create the issue either on the local server or on some other test sites.

    Can you please tell me the exact environment of your site and then try to create a similar setup and hope to reproduce the error, but until then we are closing the ticket.

    And please send us your server configuration and which hosting you are using?

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘This plugin failed to load properly and is paused during recovery mode’ is closed to new replies.