• Resolved tymonello

    (@tymonello)


    I am during the transfer of my websites from a regular server to hosting each website in a docker container. Every website moved correctly, but one which has this plugin installed didn’t work. So if my website is example.com, then this is the situation:
    https://www.example.com returns an empty white screen.
    example.com returns the website
    example.com/wp-admin/ returns an empty white screen.
    So the only thing I can do is view the index page. I can’t log in to wp-admin, I can’t manage it, I can’t access it with www alias.
    I disabled all plugins and turned them on one by one, and I can confirm, that this is the plugin that breaks the website.

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  • Hi @tymonello,

    Thank you so much for getting in touch.

    Could I kindly ask you to get in touch with us directly via our website? If possible, please kindly provide us with the PHP error logs and a website link, these can be acquired via your hosting provider or directly from your website directory via FTP.

    One of our developers will be more than happy to take a closer look in order to help determine what issue might be occurring.

    We look forward to hearing from you.

Viewing 1 replies (of 1 total)
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