This Plugin crashed my website

  • Resolved albertosd

    (@albertosd)


    1 year, 7 months ago

    My website was fine until I updated this plugin which made my website crash. Plugin is now deactivated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Adnan

    (@hiddenpearls)

    @albertosd Hey!

    Can you help us troubleshoot this issue … Did you faced any fatal error? Can you share more information please?

    Thanks in advance.

    Hey @albertosd,

    At first, we had a similar issue. Try this:

    1. Delete Analytify and all add-ons (if using any).
    2. Clear all cache (server level and browser level).
    3. Reinstall Analytify and all add-ons (if using any).

    Note: What PHP level are you using? PHP 7.X or 8.X?

    Best to perform Steps 1-3 above using PHP 7.X, then switch to PHP 8.X

    If the above does not help, please share screenshots of your issues.

    Cheers!

    Plugin Author Adnan

    (@hiddenpearls)

    We released a recent update and fixed all the reported bugs so far.

    Can you update Analytify and let us know, All work well for you?

Viewing 3 replies - 1 through 3 (of 3 total)
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