This Plugin Breaks My Site!

  • Resolved bbtotes.shop

    (@bbtotes)


    11 months, 3 weeks ago

    This just started happening over I’d say the past two weeks. 3 days ago I was attempting to do some maintenance on my site and lo and behold – NO SITE! Blank page. I got in touch with my Web host and we went through some things and discovered that was this error with the plugin. I disabled it and voila – my site came back. I’ve tried re-downloading and reinstalling – same deal. What is the issue?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @bbtotes,

    Thanks for reaching out to us. I’m sorry to hear that you ran into an issue. We suggest to give the following to help us troubleshoot further

    1. WordPress and PHP version
    2. Theme name and version
    3. Plugins list and versions
    4. Error code or snippet

    Thanks and I am standing by for your update.

    Regards,
    Mej, from Widget Options team

    Thread Starter bbtotes.shop

    (@bbtotes)

    I get no error code, just a blank page. When I have this plugin ‘active’, my Web site is not there. It’s a blank page. At the present time, the plugin is totally uninstalled. Theme is AyaHandmadeProVersion: 3.0.0, WP Version is the latest at 6.5.

    Plugin Author Mej de Castro

    (@mej)

    Thanks for the update @bbtotes. May we know the list of your plugins? This will help us to check if there is a conflict with other plugins.

    Regards,
    Mej, from Widget Options team

    Thread Starter bbtotes.shop

    (@bbtotes)

    List of Plugins:

    Akismet Anti-spam: Spam Protection

    Classic Editor +

    Classic Grid PRO

    Cookie Notice & Compliance for GDPR/CCPA

    Custom Login Page Customizer

    Duplicator

    eCommerce Product Catalog for WordPress

    eCommerce Product Catalog PayPal Gateway

    Enhanced Media Library

    GTM4WP – A Google Tag Manager (GTM plugin for WordPress

    Inventory Manager

    Jetpack

    LiteSpeed Cache

    Loginizer

    Modern Grid PRO

    Newsletter

    Newsletter – Addons Manager

    Newsletter – Artificial Intelligence

    Newsletter – Forms

    Newsletter – Instasend (BETA)

    Newsletter – WP Users Addon

    Ninja Forms

    Product Gallery Advanced

    Product Page Customizer

    Resize Image After Upload

    Reviews Plus – Google compatible WordPress Reviews for any content

    Shopping Cart PRO

    Site Kit by Google

    User Registration

    XML Sitemap Generator for Google

    Plugin Author Mej de Castro

    (@mej)

    Thanks for the update @bbtotes. We will relay this to our development team for further troubleshooting. We will let you know once we found an fix to this issue.

    Regards,
    Mej, from Widget Options team

    Plugin Author Mej de Castro

    (@mej)

    Hi @bbtotes,

    We are pleased to inform you that Widget Options has been updated to version 4.0.6. Your issues have been fixed in this patch and we recommend updating to the latest version to resolve these issues.

    Regards,
    Mej, from the Widget Options team

Viewing 6 replies - 1 through 6 (of 6 total)
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