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Reply To: This page isn’t working didn’t send any data. ERR_EMPTY_RESPONSE

t-p — Fri, 03 Aug 2018 16:46:35 +0000

Please check the error logs on your server for a more specific error message, which may give a clue to why this is happening on your website/server. If you need help locating them, ask your hosting provider to help you with that.

If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging

Reply To: This page isn’t working didn’t send any data. ERR_EMPTY_RESPONSE

jeebs — Fri, 03 Aug 2018 17:39:38 +0000

Thanks for the suggestion! Here’s what I could find. I am not quite sure what it means, and if there is a quick fix?

Backend fatal error: PHP Fatal error: Cannot redeclare tdc_on_remove_core_updates() (previously declared in public_html/wp-content/plugins/td-composer/includes/tdc_main.php:234) in public_html/wp-content/plugins/td-composer/includes/tdc_main.php on line 233\n, referer: https://naturelabs.ca/

Reply To: This page isn’t working didn’t send any data. ERR_EMPTY_RESPONSE

t-p — Fri, 03 Aug 2018 17:44:58 +0000

You td-composer plugin seems to be the error.

Access your server via FTP/ SFTP , or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete/rename/uninstall td-composer plugin

Reply To: This page isn’t working didn’t send any data. ERR_EMPTY_RESPONSE

jeebs — Fri, 03 Aug 2018 17:51:24 +0000

I’m assuming I should contact the plug in developers and let them know it’s not compatible with the new wordpress update?

I really appreciate the help! I hope they can fix it, because that’s the only way I can update anything on my website.

Reply To: This page isn’t working didn’t send any data. ERR_EMPTY_RESPONSE

t-p — Fri, 03 Aug 2018 17:53:40 +0000

Please do so, so that they can take action as appropriate. Thanks ??