• Resolved qnkov

    (@qnkov)


    I’ve found that my users cannot reset they password, because once they type the new password and click Update, they are getting this error. Everything was working fine, maybe i have done something in the settings or maybe not. I’m using 2.1.4 version. I cannot update, cuz i’m getting broken site. Can you tell me how to fix it, thanks?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @qnkov

    Do you have a caching plugin or server cache module installed on your site/server? If so, please try excluding UM pages from the cache and see if the issue still occurs.

    Regards,

    Thread Starter qnkov

    (@qnkov)

    @champsupertramp

    Thanks for your answer. Looks like Ultimate Member Recaptcha plugin was doing this problem. At least, for now, it’s working how it was before.

    • This reply was modified 3 years ago by qnkov.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @qnkov

    Are you using the latest version of UM ReCaptcha plugin? The latest version is 2.2.0

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @qnkov

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. ..Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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