This is consistently the only plugin that doesn’t update automatically
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I have 13 plugins and they’re all set to automatic updates, but this is the only one that requires me to upload it via ftp manually. Is there anything I can do on my end to make this update automatically?
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Hi @cpkid1
Thanks for reaching out!
I have never encountered this scenario on my personal site. The plugin updates automatically on my end and does not require me to update manually.
Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?
If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.
Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via
WooCommerce > Status
. SelectGet system report
and thenCopy for support
. Once you’ve done that, you can paste it into your reply here.If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs
.Thanks!
This is the message I get in the dashboard: https://i.imgur.com/NDb5Gh2.jpg
I’m not able to show you a screenshot of the message in the Plugins section since I already upgraded it, but it basically gives me the general message saying the plugin failed to update.
Also, it’s 22 plugins, not 13. But they all update fine automatically except this one.
Status report:
WordPress Environment WordPress address (URL): https://x.com Site address (URL): https://x.com WC Version: 7.3.0 REST API Version: ?</img> 7.3.0 WC Blocks Version: ?</img> 9.1.5 Action Scheduler Version: ?</img> 3.4.0 Log Directory Writable: ?</img> WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ?</img> Language: en_US External object cache: – Server Environment Server Info: Apache/2.4.29 (Ubuntu) PHP Version: 8.0.14 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.40-0ubuntu0.18.04.1 Max Upload Size: 2 MB Default Timezone is UTC: ?</img> fsockopen/cURL: ?</img> SoapClient: ?</img> DOMDocument: ?</img> GZip: ?</img> Multibyte String: ?</img> Remote Post: ?</img> Remote Get: ?</img> Database WC Database Version: 7.3.0 WC Database Prefix: wp_ Total Database Size: 53.23MB Database Data Size: 44.04MB Database Index Size: 9.19MB wp_woocommerce_sessions: Data: 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wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts acf-field: 1 acf-field-group: 1 attachment: 169 custom_css: 2 elementor_library: 5 nav_menu_item: 57 page: 11 portfolio: 47 product: 11 product_variation: 77 revision: 737 shop_coupon: 1 shop_order: 129 wp_global_styles: 1 wpcf7_contact_form: 1 Security Secure connection (HTTPS): ?</img> Hide errors from visitors: ?</img> Active Plugins (22) Advanced Custom Fields: by WP Engine – 6.0.7 Akismet Anti-Spam: by Automattic – 5.0.2 The SEO Framework: by The SEO Framework Team – 4.2.7.1 Colorlib Login Customizer: by Colorlib – 1.3.1 Contact Form 7: by Takayuki Miyoshi – 5.7.2 Disable Blog: by Joshua Nelson – 0.5.1 Duplicate Page: by mndpsingh287 – 4.5 Elementor: by Elementor.com – 3.10.1 Jetpack: by Automattic – 11.7.1 Maintenance: by WebFactory Ltd – 4.07 Ozark Plugin: by GradaStudio – 1.1 LoginWP (Formerly Peter's Login Redirect): by LoginWP Team – 3.0.6.0 ShortPixel Image Optimizer: by ShortPixel – 5.1.6 W3 Total Cache: by BoldGrid – 2.2.12 WooCommerce PayPal Payments: by WooCommerce – 2.0.1 WooCommerce Shipping & Tax: by WooCommerce – 2.2.0 WooCommerce Table Rate Shipping: by WooCommerce – 3.0.36 WooCommerce: by Automattic – 7.3.0 Wordfence Security: by Wordfence – 7.8.2 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.9 WP Mail SMTP: by WPForms – 3.7.0 WPS Hide Login: by WPServeur NicolasKulka wpformation – 1.9.6 Inactive Plugins (0) Dropin Plugins (1) advanced-cache.php: advanced-cache.php Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #2105 - /shop-catalog/ Cart: #132 - /cart/ Checkout: #133 - /checkout/ My account: ?</img> Page not set Terms and conditions: #2538 - /terms-and-conditions/ Theme Name: Ozark Child Version: 1.0.0 Author URL: https://themeforest.net/user/gradastudio Child Theme: ?</img> Parent Theme Name: Ozark Parent Theme Version: 1.2 Parent Theme Author URL: https://themeforest.net/user/gradastudio WooCommerce Support: ?</img> Templates Overrides: ozark/woocommerce/archive-product.php ozark/woocommerce/cart/cross-sells.php ozark/woocommerce/cart/mini-cart.php ozark/woocommerce/content-product.php ozark-child/woocommerce/content-single-product.php ozark/woocommerce/loop/add-to-cart.php ozark/woocommerce/loop/loop-end.php ozark/woocommerce/loop/loop-start.php ozark/woocommerce/loop/orderby.php ozark/woocommerce/loop/pagination.php ozark/woocommerce/loop/price.php ozark/woocommerce/loop/result-count.php ozark/woocommerce/myaccount/my-account.php ozark/woocommerce/myaccount/navigation.php ozark/woocommerce/product-searchform.php ozark/woocommerce/single-product/product-image.php ozark/woocommerce/single-product/related.php ozark/woocommerce/single-product/sale-flash.php ozark/woocommerce/single-product/up-sells.php ozark/woocommerce/single-product.php ozark/woocommerce/taxonomy-product_cat.php ozark/woocommerce/taxonomy-product_tag.php WooCommerce PayPal Payments Onboarded: ?</img> Shop country code: US WooCommerce currency supported: ?</img> Advanced Card Processing available in country: ?</img> Pay Later messaging available in country: ?</img> Webhook status: ?</img> Vault enabled: ?</img> Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: – Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ?</img> Next scheduled: 2023-01-20 09:18:02 +00:00 Options: ?</img> Notes: 77 Onboarding: completed Action Scheduler Complete: 72 Oldest: 2022-12-20 07:34:24 +0000 Newest: 2023-01-19 21:21:17 +0000 Pending: 1 Oldest: 2023-01-20 21:21:17 +0000 Newest: 2023-01-20 21:21:17 +0000 Status report information Generated at: 2023-01-20 06:40:05 +00:00 `
- This reply was modified 1 year, 10 months ago by The Shopkeeper.
Hi @cpkid1
Thanks for sharing the screenshots and the System Status Report.
If you could also provide the fatal error logs (if any) under
WooCommerce > Status > Logs
?There is one error:
2023-01-18T22:52:03+00:00 CRITICAL Out of memory (allocated 14680064) (tried to allocate 20480 bytes) in /var/www/html/wp-content/plugins/ozark-plugin/inc/plugins/kirki/core/class-kirki-field.php on line 325
Howdy @cpkid1
Thank you for reaching back, sharing further information on this.
My suggestion, seeing the error log, would be to make sure the site’s PHP time limit is set to at least 300, PHP Post Max is at least 1000 and the WP Memory limit is 256 MB or more.
I hope that helps!
Thank you @anastas10s I will try that!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
- The topic ‘This is consistently the only plugin that doesn’t update automatically’ is closed to new replies.