This file is currently offline.

  • Hello, we’re experiencing a fairly undocumented issue. When attempting to download a file from the front-end, we receive the error “This file is currently offline.” Any advice would be greatly appreciated.

    The page I need help with: [log in to see the link]

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  • Hi @superseedstudio! I am not the plugin developer, but do currently still use this plugin. I have experienced this problem occasionally. To fix it, I go into the dashboard>WP-Filebase>Files and look just above the list of files for “Offline (#)”. The “#” is a number, which shows the number of files that are currently “offline.” I don’t know why this happens. If you click the link, you’ll get a list of the offline files. Then you can Select all>Bulk Actions>Set online. I have to do this once a month or so.

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