This download file could not be found

  • Resolved robert5

    (@robert5)


    5 years ago

    I had this working for a few months – and now it seems something has changed – all i get from the links is:
    This download file could not be found. Please try again or feel free to contact us.

    What can be causing this?

    Thanks!!!

    Rob

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author mkscripts

    (@mkscripts)

    Hi Rob,

    There was a bug related to the creation and location of the dae-uploads folder, in particular with month- and year-based upload folders. This has been solved and corrected in version 1.9.

    This correction (moving the dae-uploads folder and files) may not have been successful for everyone, so you have to select your download file again (remove from media and upload again) and save your download.

    We apologize for this inconvenience. Please let us know if it has been solved.

    I noticed that css of your theme influences the appearance of your download forms. A tip to solve this:

    i[class*="fa-"], span[class*="fa-"] {
    height: auto;
}
Viewing 1 replies (of 1 total)
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