This diminishes this plugin
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There are some things that diminish this plugin that a little more attention to the user experience could resolve.
One of the big issues is question results are graphed in a manner that is not consistent with the type of question. Here are examples:
Star ratings
Instead of the results being displayed as star ratings, as we have come to expect across the internet, for some reason, results are collated into a bar chart. Instead of seeing 3.5 stars as the total rating, for example, we see a bar chart with how many answered 1, how many answered 2 and so on.Slider
The slider collects as a response a single value within a range. The results are displayed as a line chart, making it difficult to tell what values were submitted. For example, the slider is incremental by 1 from 0 to 10, the results are plotted as a line that crosses between all values, implying that there were answers in between, even when there were not.Also, slider will not allow user to select the default value if a required question. It says “This is a required question, even if the user moves the slider away from then back to the default.
Also, slider will allow zero as an answer, but it does not report a zero in the results. Instead, this answer is not counted at all.
Also, slider will allow a range, but the results graph only shows the range of the answer values, not the lower and upper range of the question. This is confusing and not an accurate representation of the question. It can make it appear as if a 5 on a 10 point scale is the maximum if there are no answers above 5 when what we really need to know is that there were no answers for 6, 7, 8, 9 or 10.
Also, at times, the results chart has no values in the Y axis.
Slider results would be better represented as points rather than a line and with the full range of possible answers on an axis instead of just the range of answers submitted.
Possible Solution
One wishes this otherwise very good plugin would give consideration of the user experience with a more critical eye.A possible solution to some of the issues would be to give us the option for how we would like the results displayed. Allow us to choose aggregate stars, bar chart, plot points and line charts for any question and that will be a better experience for users.
One other thing
Question Title is wrapped in an HTML p tag. The styling option for this element applies to the parent span tag, so changing the font size for the question title has no effect as the p tag styling prevails. (This is the kind of thing more attentive testing would find.)
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