@dannistone
Thank you for reaching out and providing details about the PayPal error message: “This card can’t be used for your payment. Let’s try a different card.”
This error typically occurs when PayPal is unable to process the payment using the card provided. Here are a few steps you can suggest to the customer to resolve the issue:
- Check Card Details: Ensure that all the card details entered (card number, expiration date, CVV, etc.) are correct and up to date.
- Use a Different Card: Try using a different credit or debit card to complete the payment. Sometimes, specific cards may have restrictions or issues that prevent them from being used for online transactions.
- Contact Card Issuer: The card issuer might have blocked the transaction for security reasons. Ask the customer to contact their bank or card issuer to verify that their card is authorized for online and international transactions.
- Clear Browser Cache and Cookies: Suggest that the customer clear their browser cache and cookies or try a different browser to see if the error persists.
- Check PayPal Account Status: If the card is linked to a PayPal account, ensure that the account is in good standing and not restricted in any way.
If the user continues to experience issues after trying these steps, please let us know, and we can assist further.