• Resolved nyladenise

    (@nyladenise)


    YouTube feed is suddenly blank. So I tried to generate a new access token for a new shortcode. I was able to do this, but the feed was still blank even after using the new shortcode. (I did clear FTS cache as well as my server cache). So I tried starting over again. Now, I am getting an error message on the Feed Options screen after I click the ‘get access token’ button and select my Youtube account: “This API key does not appear to be valid. YouTube responded with: quotaExceeded”.
    Please advise?

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  • Plugin Support slickchris

    (@slickchris)

    Hi @nyladenise,

    If the YouTube call rate limit has been exceeded, it could be a few hours, or up to 24 hours, for your account to be cleared by YouTube. And once any YouTube account hits the rate limit quota, nothing will be returned from their API (blank posts). Again, this typically clears within 24 hours.

    One way to help steer clear of the rate limiting is by manually creating an API Key instead of clicking the banner/button for an access token. Acquiring an API Key manually does take a little more work, but it yields far better results when connecting via YouTube’s API.

    To do this, in your WordPress dashboard, go to Feed Them > YouTube Options and follow the instructions from this link: https://www.slickremix.com/docs/get-api-key-for-youtube/

    Best regards

Viewing 1 replies (of 1 total)
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