Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rupok

    (@re_enter_rupok)

    Hi @digitalbhavena

    Hope you are doing well. Would you clarify what’s not working particularly? Did you try our support? If the Addons don’t work in general, how could 600,000+ use this actively? If you are facing any issue, you should contact support and report your issue to get solution.

    Let me know your issue so I can look into this.

    Plugin Author Rafin

    (@rafinkhan)

    @digitalbhavena,

    I am sorry to hear that. But did you try contacting support before posting this review here?

    Besides, there are over 600K+ people who are happily using Essential Addons for Elementor. So, it wouldn’t have been possible if it wasn’t working with Elementor. lol.

    Anyways, Elementor getting stuck is actually a very common error which normally happens if you don’t have enough PHP Memory Limit on your website. Elementor itself has a proper documentation on this: https://docs.elementor.com/article/576-elementor-widget-panel-not-loading

    Have you tried increasing your PHP Memory Limit to 512M? Make sure to do that and update your PHP version as well. This normally resolves the issue. Besides, sometimes due to different server configurations this issue could happen as well.

    So, can you please check this out and let me know how it goes? I am finding this review to be very unfair to be honest.

    I am looking forward to hearing back from you soon. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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