• Resolved nickpagz

    (@npagazani)


    Is the ThirstyAffiliates Image block a Pro only feature? I’m running version 3.7 and I’m not seeing the block.
    Thanks,
    Nick

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nickpagz

    (@npagazani)

    Update:
    I can see the block on another site I have, so very curious to know why it works on one site and not another?
    Are there any known conflicts with other plugins or themes that would block it from showing? Both sites have the same plugins for security and caching, though the one that’s not working is running through cloudflare, and using the Extra theme from Elegant Themes.
    The site is blogger2wp.com.
    Any thoughts or trouble-shooting tips would be helpful.
    Thanks.

    Hi @npagazani,

    Thanks for reaching out to us!

    If you have the ThirstyAffiliates v3.7, you should get the ThirstyAffiliates Image block in the “Common Blocks”.

    I suggest doing basic debug such as temporarily switching your theme to Twenty Seventeen, disabling your other plugins and ask if there’s a caching in your server that might affect it as well. This is to rule out possible conflict with another plugin/theme/cache.

    If not, try reinstalling a fresh Thirsty Affiliate and see if it helps.

    Please let me know how it goes!

    Thread Starter nickpagz

    (@npagazani)

    Hi @supportray ,

    I tried all that stuff and it didn’t work. It could have been a caching issue with Cloudflare, but I’m not sure. I did get it working though, not sure how, but here were the steps I made.

    – Note: I am running Extra theme by Elegant Themes which uses the Divi builder. This is set to only run on Pages.

    – I decided to try looking for the block in a new page to make sure it wasn’t just not on posts.
    – When adding a new Page, the Divi page builder prompted me asking if I wanted to use the Page builder or stick with the default editor. I chose the default editor.
    – At the that point, the TA Image block was then visible and working.
    – I then switched back to a post, and the block was now also visible on posts.

    Again, seems a bit odd, but it looked like some kind of conflict with the Divi builder – unless it really was just coincidence and the WordPress planets aligned at that moment and it started working. ˉ\_(ツ)_/ˉ

    If I get a chance I can run a test setup on another site and see if I can repeat the behavior.

    Cheers

    Hi @npagazani,

    Thanks for getting back to me.

    I’m glad to hear that the ThirstyAffiliates Image block is now visible on your posts.

    I’m positive that your response could help other users who might run into a similar issue.

    We appreciate your help trying to recreate this issue. And if ever you’ll discover anything that might be in conflict with our plugin, we’d be happy to check on it.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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