Third payment options are not showing on the checkout page.

  • Resolved jonfesman83

    (@jonfesman83)


    2 months ago

    I’ve been using this payment method for on my other website with a later version of WordPress and Woocommerce for a while now and everything works fine, but I tried using it on a new website with the current version of Woocommerce and WordPress but no matter what settings I do, the payment method doesn’t seem to show on the checkout page, although the default payment methods are all showing.
    Kindly help me with the steps to solve this issue.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Ruhul Amin

    (@ruhulamin)

    login required to view the checkout page.

    First make your plugin is compatible with latest version of woocommerce.

    Second try with a default theme with all plugins deactivated except woocommerce and that payment plugin.

    Thread Starter jonfesman83

    (@jonfesman83)

    Sorry about that, you can check again now, but I’ve tried different themes, deactivated all plugins and activated it one after the other to while trying to check if the checkout field is showing, yet nothing seems to work.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello jonfesman83,

    Thank you for contacting Woo support.

    Could you please let me know which payment method you’re using?

    Additionally, a screenshot of the payment method settings and a link to the payment plugin will help troubleshoot the issue further.

    Looking forward to your reply!

    Thread Starter jonfesman83

    (@jonfesman83)

    I’m using Wallet System for WooCommerce developed by WP Swings, I contacted the developer and they helped me resolve the issue, it wasn’t really a problem, it happened to be a new feature update which hides the wallet from checkout if there’s low balance in it, I will go ahead and mark the thread as resolved

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @jonfesman83,

    Glad to know that the issue has been resolved.

    Should you have further inquiries, kindly create a new topic here.

    Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here? It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a long way.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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