They leave without cleaning

  • It was a mistake to install this plugin, I got “uncaught errors” and conflicts with Storefront and Woocommerce image gallery. When I finally decided to uninstall this plugin I found out they don’t properly clean their configurations and I’m getting 404 error now in several pages pointing to their assets in a CSS stylesheet I cannot even find where to clean. Specifically it’s pointing to this resource:

    /wp-content/plugins/ti-woocommerce-wishlist/assets/fonts/tinvwl-webfont.eot?ver=xu2uyi

    But this folder doesn’t even exist anymore since I uninstalled the plugin.

Viewing 1 replies (of 1 total)
  • Plugin Author templateinvaders

    (@templateinvaders)

    We’re sorry to hear about the issues you’re experiencing with our plugin. We assure you that we’ll do our best to help you resolve this.

    Firstly, let us assure you that we’ve not received any reports of conflicts with Storefront and WooCommerce Image Gallery until now. If you could provide us with more details on the conflict, we would be able to look into this matter more thoroughly.

    Regarding the 404 error you’re getting after uninstalling our plugin, it seems like this issue could be related to the cache. Our plugin does clean up its configurations upon uninstallation, so the resource link you’re seeing is likely coming from cached data.

    To solve this, we recommend purging all cache on your website. Additionally, clear your local browser cache as well.

    Please let us know if you have further issues or need more help.

Viewing 1 replies (of 1 total)
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