They are destroyed maps after each update plugin

  • Resolved WJJ

    (@wjj)


    1 year, 5 months ago

    Why does every Google Maps Easy update destroy existing maps on my blog?
    My private icons disappear from the icon directory, but I can fix this by restoring them from a backup. Unfortunately, recently linked maps have disappeared – they are in the SQL database, but they are not displayed.
    It looks like you broke something in the new version with support for multisite blogs.
    How can I update the plugin without damaging the maps?

    • This topic was modified 1 year, 5 months ago by WJJ.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Support Ole

    (@trsupsys)

    Hello @wjj,
    We are sorry to hear about that. Please reach out to us via our internal support and we will try to fix the issue.

    Best regards,
    Daniel

    Thread Starter WJJ

    (@wjj)

    Thanks, I have writen on “contact us”.
    Best regards,
    Witold

    Thread Starter WJJ

    (@wjj)

    I have written on “contact us”…. and no answer.
    Sorry, but even restoring the data in the database (export before, import after update) did not help. Icons appeared, but some maps on sites (multisite) disappeared – even though they are defined correctly.

Viewing 3 replies - 1 through 3 (of 3 total)
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