There were some hick-ups during site back up

  • Resolved dpayneaimhighstl91

    (@dpayneaimhighstl91)


    3 years, 6 months ago

    [STEP] [2021-05-11 02:53:44] Initializing backup…
    [INFO] [2021-05-11 02:53:44] Backup & Migration version: 1.0.9.25
    [INFO] [2021-05-11 02:53:44] Site which will be backed up: https://aimhighstl.org
    [INFO] [2021-05-11 02:53:44] PHP Version: 7.4.18
    [INFO] [2021-05-11 02:53:44] Web server: Apache
    [INFO] [2021-05-11 02:53:44] Max execution time (in seconds): 259200
    [INFO] [2021-05-11 02:53:44] Checking if backup dir is writable…
    [INFO] [2021-05-11 02:53:44] Initializing custom error handler
    [INFO] [2021-05-11 02:53:44] Premium plugin is enabled and activated
    [SUCCESS] [2021-05-11 02:53:44] Yup it is writable…
    [INFO] [2021-05-11 02:53:45] PHP CLI is available – plugin will try to run server script.
    [STEP] [2021-05-11 02:53:45] Scanning files…
    [WARN] [2021-05-11 02:53:45] Removing file from backup (too large) /home1/aimhigh/public_html/wp-content/uploads/2020/04/Southwest-Sat-Session-01-e1586982286625.png (10.33 MB)
    [WARN] [2021-05-11 02:53:45] Removing file from backup (too large) /home1/aimhigh/public_html/wp-content/uploads/2020/04/Southwest-Sat-Session-01.png (12.12 MB)
    [WARN] [2021-05-11 02:53:45] Removing file from backup (too large) /home1/aimhigh/public_html/wp-content/uploads/wp-file-manager-pro/fm_backup/backup_2021_03_25_05_18_15-1233-plugins.zip (40.40 MB)
    [WARN] [2021-05-11 02:53:45] Removing file from backup (too large) /home1/aimhigh/public_html/wp-content/uploads/2021/03/Revised-2021-Abbreviated-Recruitment-Presentation-for-Summer-2021.mp4 (337.31 MB)
    [STEP] [2021-05-11 02:53:45] Checking free space, reserving…
    [INFO] [2021-05-11 02:53:45] Requires at least 1513948800 bytes. [1.41 GB]
    [INFO] [2021-05-11 02:53:45] Disk free space function is not disabled – using…
    [INFO] [2021-05-11 02:53:45] Checking this path/partition: /home1/aimhigh/public_html/wp-content/backup-migration/backups
    [SUCCESS] [2021-05-11 02:53:45] There is 125,457.68 MB free. [122.52 GB]
    [SUCCESS] [2021-05-11 02:53:45] Great! We have enough space.
    [SUCCESS] [2021-05-11 02:53:45] Confirmed, there is more than enough space, checked: 1513948800 bytes
    [INFO] [2021-05-11 02:53:45] Scanning done – found 16843 files…
    [SUCCESS] [2021-05-11 02:53:45] Backup initialized…
    [STEP] [2021-05-11 02:53:45] Initializing archiving system…
    [SUCCESS] [2021-05-11 02:53:45] Archive system initialized…
    [STEP] [2021-05-11 02:53:45] Preparing map of files…
    [SUCCESS] [2021-05-11 02:53:45] Files prepared.
    [INFO] [2021-05-11 02:53:45] Starting compression process…
    [STEP] [2021-05-11 02:53:45] Smart memory calculation…
    [INFO] [2021-05-11 02:53:45] There is 512 MBs of memory to use
    [INFO] [2021-05-11 02:53:45] WordPress memory limit: 512 MBs
    [SUCCESS] [2021-05-11 02:53:45] Setting the safe limit to 115 MB
    [STEP] [2021-05-11 02:53:45] Making database backup
    [INFO] [2021-05-11 02:53:45] Iterating database…
    [INFO] [2021-05-11 02:53:50] Database size: 49.98 MB
    [SUCCESS] [2021-05-11 02:53:50] Database backup finished
    [STEP] [2021-05-11 02:53:50] Making archive
    [INFO] [2021-05-11 02:53:50] Compressing…
    [INFO] [2021-05-11 02:53:50] Using PclZip module to create the backup
    [INFO] [2021-05-11 02:53:50] Legacy setting: Using default modules depending on user server
    [STEP] [2021-05-11 02:53:50] Running PHP CLI process – it should be confirmed with next messages
    [WARN] [2021-05-11 02:53:50] CLI Failed, trying to save the backup using alternative approaches.
    [INFO] [2021-05-11 02:53:50] Starting background process on server-side…
    [SUCCESS] [2021-05-11 02:53:50] Request sent successfully, without error returned.
    [WARN] [2021-05-11 02:53:52] Could not find any response from the server, trying again in 3 seconds.
    [WARN] [2021-05-11 02:53:55] Still nothing backup probably is not running.
    [STEP] [2021-05-11 02:53:55] Reverting backup, removing file…
    [ERROR] [2021-05-11 02:53:55] There was an error during backup…
    [ERROR] [2021-05-11 02:53:55] Backup could not run on your server, please check global logs.
    [STEP] [2021-05-11 02:53:55] Aborting backup…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-05-11 02:54:01
    [DOWNLOAD GENERATED] Last update (seconds): 17 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-05-11 02:53:44

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @dpayneaimhighstl91

    Looks like your PHP CLI is not configured correctly.
    Also I am a bit worried about this file:

    [WARN] [2021-05-11 02:53:45] Removing file from backup (too large) /home1/aimhigh/public_html/wp-content/uploads/2021/03/Revised-2021-Abbreviated-Recruitment-Presentation-for-Summer-2021.mp4 (337.31 MB)

    It may be a bit too large for non PHP CLI backup method.
    Nevertheless could you please try two different backup techniques (you can find them in ?other options” section) at the bottom (I’d recommend the second for you):

    • “Bypass web server timeout directive – backup process may be slower”
    • …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background”
    • Don’t forget to save the settings ??

    If that does not help I’ll send you new beta which has new automated logic for detecting other PHP CLI executables.

    Let me know if that helps.
    Thank you

    Plugin Support backupsupport

    (@backupsupport)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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