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  • Have been using cf7 for many months – a few days ago I got this message on every form – could not find a problem. It cleared itself a few hours later.
    Problem has returned – it is on a form that has had a few hundred submissions in the last month. Cant find a problem. Rebooted server, cleared cache, tried on other devices
    Happens on other forms too.
    Have rolled-back to version 5.3.2 and then to 5.2.2 no change.
    Has anyone got any ideas of where to go next?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter robertdxx

    (@robertdxx)

    itclub-cambodia.com
    https://itclub-cambodia.com/join-v2/ basic form gets error
    https://itclub-cambodia.com/join-itclub/ more complex form
    https://itclub-cambodia.com/contact-us/ with conditional fields

    It’s likely something to do with your recaptcha integration. I am having the same problem — works fine when I clear out the keys, but gives me this error whenever I load in the keys. Try removing the recaptcha keys and see if it works without.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter robertdxx

    (@robertdxx)

    404 Solution
    Advanced noCaptcha and invisible Captcha
    Astra Pro
    Elementor Pro
    Flamingo
    GA Analytics
    PixelYourSite
    QSM and some of the QSM addons – but these are working. (sending forms)
    Temporary login without password
    Yoast duplicate post
    Yoast

    Thread Starter robertdxx

    (@robertdxx)

    I have disabled QSM (as it also sends email), but it has made no difference.
    The problem first happened on Monday. The join-itclub form stopped working, but the contact-us form worked one more time – then also stopped. About 3-4 hours later they started working again – no changes made by me. I suspected a cache problem. Then yesterday they stopped and are still stopped. Tried with Chrome and Edge, desktop and mobile with each.

    Thread Starter robertdxx

    (@robertdxx)

    The problem has gone away. It occured at 8am UK time yesterday (22 Apr), I checked it throughout the day and this morning (7am and midday) – it was still failing. Around 2pm someone submitted a form – I checked from my desktop and it works. This is more than a little concerning to be out for 30 hours – and no indication of the problem.
    I currently have the form on another site on the same server and have had no problems with that in the last 24 hours.
    Are there any diagnostics or traces I can apply?
    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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