There was an error reconnecting Jetpack. Error: Cookie check failed

  • Resolved talygo

    (@talygo)


    3 years, 3 months ago

    Hi,
    I’m having troubles connecting Jetpack.
    At first I had troubles with the XML-RPC file, but I worked through the suggested solutions and now it’s good – passes the debugger tests and returns the right message.
    Still, when I’m trying to connect to Jetpack I receive the error message: Cookie check failed.
    Would appreciate your help,
    Taly

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Taly,

    I’ve just debugged the connection for https://www.expatika.org and can also confirm that no connection tests are failing. Everything looks great here.

    That said, the error “Cookie check failed” is related to an expired cache trying to load. Can you try the following?

    1. Clear out all caches for your site.
    2. Temporarily disable any caching and optimization plugins.

    You shouldn’t need to try that second step but I’ve mentioned it just in case. Once you’ve cleared your browser’s cookies and cache for the site, try to reconnect Jetpack.

    Thread Starter talygo

    (@talygo)

    Thank you Daniel!
    I solved the problem!
    Apparently the redirect from http to https wasn’t working correctly.
    My Hostgator advisor took me through phpMyAdmin and instructed me how to change addresses in the wp_options file.
    I believe this solved the issue.
    Thanks for your help,
    Taly

Viewing 2 replies - 1 through 2 (of 2 total)
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