There was an error loading your merchant center product review request status.

Hello @ramzii,

No worries, we’ll help you figure it out. ??

First, could you please share a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Also, please check the fatal error logs (if any) from WooCommerce > Status > Logs and choose from the drop-down menu the fatal-errors.log

Looking forward to your reply.

Hi Saif,

Thanks for your swift reply.

Status Report can be seen here: https://pastebin.com/fLbtDDQr

Error log here: https://pastebin.com/CSsFQfG8

Thank you!

Hi there,

Thanks for providing your site’s system status report and the error logs.

After investigating this further, we were able to replicate this issue on our end as well. We’ve identified this as a bug and have brought this to the attention of the development team. We don’t have a timeframe for a fix just yet but we’ll update you as soon as we know more.

Thanks for your continued patience.

Thanks! Looking forward to a swift fix. Enjoy your weekend.

I am also having this problem. I noticed products was not synced. I thought I would just log out and log back in. That failed as now getting blank screen.

I asked support to remove to google merchant account hoping it would fully fix the problem.

That also did also not help

I asked how do I log out of everything, they gave me this link below
https://www.YOURWEBSITE.co.uk/wp-admin/admin.php?page=connection-test-admin-page

You will be able to log out of everything on here to start the process again

This also did not help

So I thought it was my google account. I created a new google account, then tried to create new merchant account using the plugin and get an error cant create account

SO NO IDEA WHATS GOING ON

NEEDS FIXING ASAP

Hello @guy1992,

As mentioned, this is a reported bug. ??

We can’t tell when a fix will be released, but you’re more than welcome to track the progress in Github: https://github.com/woocommerce/google-listings-and-ads/issues/1741

I went ahead and added this thread to the report to help the devs understand the problem better.

If you have any other questions, then please make your own thread as we need to address each probole individually in the forums.

Thanks for understanding!

Please tell me my google listing and ads plugin is not working I only see losing but do not show any thinks

Hi @adinasif

I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

We’ll be more than happy to help there ??

Hi there,

I am excited to confirm that this issue has been resolved. It was a problem between the Google connection and the plugin, which has been addressed.
(An update isn’t required on your end as the fix was applied directly on the connection server)

Please attempt the connection again and let us know if you need further assistance.

We appreciate your patience and understanding.