( there was an error loading misc recommendation )

  • Resolved hasham123

    (@hasham123)


    2 months, 1 week ago

    while downloading or printing the invoice, The issue occurred ( there was an error loading misc recommendation ) and the PDF did not open. sometimes the issue comes and sometimes it works fine.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @hasham123,

    Thanks for reaching out.

    We are not able to replicate the issue. The “Print” and “Download” buttons on the WooCommerce order edit page are working fine. Kindly share the following details for a better understanding of the issue.

    • Fatal error log (WooCommerce > Status > Logs > Fatal errors).
    • ?Screenshot of error message while clicking the “Print”/”Download” button if any.
    • WooComerce system status report (WooCommerce > Status > System status > Get system report).
    • ?Screenshot of “System Info” tab from plugin settings (Invoice/Packing > General Settings > Help Guide > System Info).

    Kindly mask any user-sensitive information when sharing the screenshot requested above. You may share the details via this link if you have any privacy concerns.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @hasham123,

    As we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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