There was an error loading Jetpack Info

  • Resolved vashishrathod

    (@vashishrathod)


    3 years, 4 months ago

    Hello,
    I have Jetpack logged in to my website but when I click on “set up free listing” it is loading and showing “There was an error loading Jetpack Info”
    how do I overcome this issue.
    I’ve tried uninstalling both the apps jetpack and google listing and ads

    The page I need help with: [log in to see the link]

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  • Hi there,

    I’d just like to confirm that you’re logged into your site as the Jetpack user? When looking at the list of site users in the WordPress dashboard, the Jetpack user will have a green Jetpack logo next to their details.

    If you are logged in as the Jetpack user, and you’re still getting this error when clicking on Set up free listings, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there, since we may need to consider what might be wrong with your Jetpack connection.

Viewing 1 replies (of 1 total)
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