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  • Resolved lukebyrne64

    (@lukebyrne64)


    5 years, 4 months ago

    When I try to register using the plugin I get the following error despite the user being created. This error is making it confusing to sign up and also stopping me from redirecting the page

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @lukebyrne64,

    Since this sounds a lot like a conflict with some other code, the first recommended step is the conflict test:

    ??*Briefly* disable all other plugins and enable the default Twenty Nineteen theme. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    With the best of regards,
    Gabriel

    violetta

    (@violetta)

    Hi there,

    I have the same problem.

    It conflicts with Elementor Pro if it is on a page designed by Elementor. But if you put it on a page that doesn’t use elementor, everything works fine with Elmeentor plugin activited

    Thanks,
    Violet

    • This reply was modified 5 years ago by violetta.
    • This reply was modified 5 years ago by violetta.
    Gabriel Berzescu

    (@gabrielberzescu)

    Hello @violetta

    I understand.

    We have had a similar problem recently. It was caused by their theme.

    Please do this test: briefly activate the Twenty Twenty theme and see if then it works.

    With best regards,
    Gabriel

Viewing 3 replies - 1 through 3 (of 3 total)
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