Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    For further troubleshooting, can you please follow the steps below:

    1. System Status Report: Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    2. Fatal errors: WooCommerce > Status > Logs > Select – Latest Fatal Error Log under drop-down (right side) > Click – View button and share the logs from that page here.

    [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc]

    Thread Starter kokoyuwa

    (@kokoyuwa)

    @aashik
    Thank you!
    Disabling the reCaptcha by BestWebSoft plugin resolved the error.
    I apologise for any inconvenience caused.

    Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    Disabling the reCaptcha by BestWebSoft plugin resolved the error.

    I’m glad to hear you were able to get this sorted.

    Please feel free to open a new topic if you have any other questions.

    Have a good one!

Viewing 3 replies - 1 through 3 (of 3 total)
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